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Technical Content & Knowledge

Flow Academy

Every organisation relies on essential technical knowledge, whether you are an operator, a risk analyst, a policy advisor, a maintenance technician, or a software developer. Capturing, maintaining, and publishing that knowledge is a critical skill, and one that is rapidly evolving under the influence of AI.
 

Here you will find our training portfolio, ranging from hands-on to strategic.
If you do not immediately find what you are looking for, please get in touch. We are happy to tailor our courses to your specific needs, team size, software...

Cursusaanbod

Course offer

All courses are available in Dutch and English.

You can attend a session at our Flow office, in-company, at a partner firm, or online.

We can also put together a customized training course for your team.

Do you have a question? Feel free to send us an email.

Structured writing with or without AI

Learn how to create clear and effective technical documentation. In this bootcamp, you’ll explore practical methods, tools, visual communication and much more,all tailored to the needs of teams in businesses and organisations.

Software:

Any editor, MS Word

Writing

Dita XML, Technical Writing, Structured Writing

Technical writing bootcamp

Learn how to create clear, effective technical documentation. This bootcamp covers writing methods, tools, visuals and much more, with a focus on the needs of teams in businesses and organisations.

Software:

Any editor, Any CCMS, Any DMS

Strategy

Dita XML, Microsoft 365, SharePoint

DITA in a nutshell

Discover DITA XML as a flexible standard for reusing content across multiple channels. In this workshop, you’ll explore its core model, key components and impact on the technical documentation workflow.

Software:

OxygenXML, Any CCMS

Strategy

Dita XML

Writing DITA content with OxygenXML

Move to smarter, reusable documentation. Learn how to work with DITA XML in OxygenXML and build a solid foundation for creating, organising, and reusing content efficiently.

Software:

XML-editor

Technology, Writing

Dita XML

Writing DITA content with Adobe FrameMaker

Create structured documentation with DITA XML in Adobe FrameMaker. Learn how to write, manage, and publish DITA content using one of the most widely used tools for technical documentation.

Software:

FrameMaker, XML-editor

Technology, Writing

Dita XML

Writing DITA content

Learn the basics of DITA XML and how to write reusable content for different channels. This workshop provides a practical introduction to the DITA model and explores its impact on writing, translation, publishing and content management.

Software:

OxygenXML, Other

Strategy

Dita XML

Developing MiramoPDF templates

Design MiramoPDF templates for DITA and XML content. In this workshop, you’ll learn how to set up templates, apply styles and automate PDF publishing for consistent, on-brand output.

Software:

OxygenXML, MiramoPDF

Technology

Dita XML

Workshop Word templates
and document models

Create practical Word templates and document models for clear, well-structured documents. In this workshop, you’ll work with styles, metadata, content controls and SharePoint integration to support efficient and consistent writing.

Software:

MS Word, MS SharePoint

Writing, Technology

Microsoft 365, SharePoint

Healthy Docs, Happy AI

Prepare your SharePoint content for better search results, smarter workflows and a dedicated AI chatbot that works with your documents. In this workshop, you’ll explore structure, metadata, permissions and content governance to support sustainable knowledge management.

Software:

MS SharePoint, MS Word

Technology, Strategy

SharePoint

Coaching: M365 apps & Information Management

Lost in the ever-growing world of Microsoft 365? This coaching helps you understand which apps to use when, where to store and share information, and how to organise your documents more effectively. Together, we'll build a practical approach to information management that fits the way your team works.

Software:

M365, MS SharePoint

Coaching

Microsoft 365, SharePoint

Coaching: Writing DITA content

Personalised coaching for teams already working with DITA. Get practical support, feedback, and expert advice to improve your content, reuse strategy, and publishing processes.

Software:

OxygenXML, FrameMaker, XML-editor

Coaching

Dita XML

Coaching: Structured Writing

Personalised coaching for teams that want to strengthen their structured writing practices. Get expert feedback and practical advice to make your content more consistent, clearer, and easier to reuse.

Software:

Any editor

Coaching

Technical Writing

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Flow is a Belgian technical documentation consultancy based in Ghent. We help organizations create, structure, manage, and unlock documentation so it can be effectively used by people, systems, and AI. Flow operates under the domain name flowtime.be, which serves as the central platform for all services, documentation, and resources.

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