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Healthy Docs, Happy AI

Make your technical documentation in SharePoint ready for AI.


In this workshop, you’ll learn how to structure documents effectively, use metadata, manage permissions and prepare your SharePoint environment for AI-driven searches and automations. This will enable colleagues to find the right information more quickly and allow AI tools such as Copilot to provide more relevant and reliable answers.

This course is coming up soon. View the planned dates in our Agenda.

8 hours (4 modules of 120 minutes)

Time:

Practical information

Language:

Dutch, English

Focus:

Technology, Strategy

Topic: 

SharePoint

Software:

MS SharePoint, MS Word

Modality:

Flow office, In-house, Online

What will you learn

  • structure SharePoint libraries using metadata, content types and a well-designed information architecture

  • improve search results with tags, filters, views and keywords

  • make information easier to find for both employees and AI systems

  • manage permissions, ownership and governance correctly

  • set up a sustainable maintenance process for your documentation

  • understand how AI agents work with SharePoint content

  • explore practical applications of Copilot and other AI assistants

  • use file names and folder structures consistently

  • share files correctly without broken links or confusion

  • prepare documentation for AI-driven workflows and knowledge management

Who is this training course for?

Perfect for you if you...

  • manage SharePoint sites, or document libraries

  • want to get started with Copilot or other AI solutions

  • are responsible for knowledge management, governance, or information architecture

  • notice that employees spend too much time searching for documents

  • want to make documentation easier to find, use, and trust for both people and AI

Maybe think again if...

  • do not use SharePoint

  • are looking for a technical SharePoint training course

  • you are looking for a training course on technical writing skills (see Structured Writing)

  • you mainly work with DITA XML (see Writing DITA Content)

  • you are looking for training on AI development or building chatbots

Who delivers this course?

Aron is an information architect, coach, and trainer specializing in document governance and Microsoft 365 adoption. He has supported organizations such as vrt, NMBS/Ypto, Biocartis, Niko, Agoria, Televic, and Ground Lion in improving documentation processes, implementing structured authoring, and managing knowledge more effectively.


Drawing on his background in journalism, Aron excels at making complex topics and new technologies accessible and actionable. His training sessions combine practical guidance with real-world experience, enabling participants to apply what they learn immediately in their daily work.

Aron

Aron

Wouter is a technical communication expert with more than 25 years of experience helping people and organizations improve the way they create, manage, and share information. He combines proven frameworks, AI-enabled approaches, and extensive hands-on experience in technical documentation, structured authoring, content strategy, and knowledge management.


Throughout his career, Wouter has worked with leading organizations including SWIFT, Mastercard, Engie, Siemens, Worldline, Infrabel, Saint-Gobain, Fluxys, NMBS/SNCB, and the Flemish and federal governments. He has coached teams, developed information strategies, optimized documentation processes, and guided large-scale content transformation initiatives. Along the way, he has also written more types of content than he cares to remember. His training sessions are practical, interactive, and firmly rooted in real-world experience.

Wouter is co-founder of Flow.

Aron

Wouter

​Ready to take the next step?

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Would you like to enroll in this program or discuss your needs with us first?

We’d be happy to help. Choose the option that best suits you and let us know which program you’re interested in.

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Flow is a Belgian technical documentation consultancy based in Ghent. We help organizations create, structure, manage, and unlock documentation so it can be effectively used by people, systems, and AI. Flow operates under the domain name flowtime.be, which serves as the central platform for all services, documentation, and resources.

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