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Structured content:
What it is, why it works,
and how to create it

What is structured content?

Structured content is a way of organising technical information using predefined, meaningful building blocks. Structured writing is the method that enables this approach. Add metadata and ontologies to the picture, and you have an information model based on structured content that encodes not only meaning, but also relations and context.

Structured Writing

Technical documentation for chefs: recipes

Recipes and technical documentation follow the same structured logic.

Recipe

  • Name of the dish
    (metadata: vegetarian)

  • Image of the result

  • Ingredients list

  • Required kitchen tools

  • Preparation steps
    (metadata: simple)

Technical documentation

  • Title of the task
    (metadata: preventive maintenance)

  • Intended result

  • Parts list

  • Requirements and safety
    (metadata: certification required)

  • Step-by-step plan and check

We're not the first to compare technical documentation to cooking, but funnily enough:

"Everyone in tech loves using recipes to explain structured content, except the people actually drowning in recipe content at scale"—Sandie Markle, The Recipe Paradox

For readers, authors, and content managers

  • Authors work more efficiently

  • Readers find the right information faster

  • Content managers maintain content more easily

  • Translators work more consistently and cost-effectively.

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That's why structured writing forms an essential part of our vision on technical information and is one of our most popular workshops.

For AI

  • Fewer hallucinations

  • Better retrieval

  • Stronger semantic connections

  • Consistent reuse

 

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That's why structured content is central to our Healthy Docs, Happy AI workshop, and our AI-ready SharePoint approach.

Why does structured content work?

How to write structured content?

Here are some of the rules and methods we use at Flow:

Chunking

Break down information into manageable units (based on insights from cognitive psychology).

Modularity

Building content from reusable building blocks; a principle found in technology, science, and management.

Topic-based writing en informatietypes

The semantic layer that also forms the basis for standards such as DITA.

Minimalism

Make content as task-oriented as possible, inspired by the work of information specialist John M. Carroll.

👉🏻 You can learn all about these principles and how to write structured content in our Structured writing workshop.

FAQ

How to write structured content?

Here are some of the rules and methods we use at Flow:

👉🏻 You can learn all about these principles and how to write structured content in our Structured writing workshop.

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Flow is a Belgian technical documentation consultancy based in Ghent. We help organizations create, structure, manage, and unlock documentation so it can be effectively used by people, systems, and AI. Flow operates under the domain name flowtime.be, which serves as the central platform for all services, documentation, and resources.

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