FAQ
Q: I need a technical writer. Is Flow the place to be?
A: Short answer: yes. Slightly longer answer: contact us.
Q: What does Flow do?
A: Flow helps organisations create, manage, and deliver better technical content—from strategy to execution. We are technical writers and information architects.
Q: Who are Flow’s services for?
A: We work with product teams, documentation managers, technical writers, and anyone responsible for complex content.
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Q: What is content strategy consultancy?
A: Content strategy consultancy helps you plan, structure, and govern your content to make it more effective and sustainable.
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Q: What kind of technology advice do you offer?
A: We help you choose and implement the right tools for your content operations—CMS, structured authoring, automation, and more.
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Q: Do you also create content?
A: Yes! We specialise in technical content creation like user guides, help articles, API docs, and training materials. We are technical writers!
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Q: What’s the difference between technical content creation and technical writing?
A: Technical content creation covers various formats and channels, while technical writing focuses on structured documentation for technical audiences.
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Q: Can you help us choose a content management system?
A: Yes! We assess your needs and recommend the best-fit CMS or authoring tool, plus help with implementation and training.
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Q: Do you offer training?
A: We offer tailored training on content strategy, structured writing, documentation tools, and more.
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Q: Where is Flow based?
A: We’re based in Ghent, Belgium (Gent, België) and work with clients across Europe and beyond. Most of our work is remote-friendly.
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Q: How can I get started?
A: Just visit our contact page and tell us about your content challenges. We’ll set up a call to explore how we can help.
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