Screenshots in tech docs: helpful or high-maintenance? Screenshots are the potato chips of technical documentation. They’re easy to grab, but they're not always the healthiest choice. Screenshots can clarify complex interfaces, confirm user actions, and reduce ambiguity. But there are risks: huge documents, outdated images, and translation headaches. Use them sparingly, as integral parts of your content model, and only when they add value! Also, instead of pasting full-screen captures into...

About me My academic journey began in Italy, where I studied languages with a deep curiosity about how culture shapes them and why....

Last November, over 80 technical communicators, information architects, and documentation aficionados broadened their horizon at...