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Information architecture

Together with the relevant experts and in consultation with all parties involved (such as, ICT, quality management) we work on an information architecture.

Among other things, an information architecture consists of:

  • Taxonomy

  • Information model
    (information types, elements, attributes and metadata)

  • Template structures
    (e.g. 'authoring templates' for project info, team info, community of practice)

  • Folder structure

  • Processes and governance

  • Style guide

An information architecture is often created on the basis of a content audits.​

Information architecture
DITA XML
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Flow is a Belgian technical communications consultancy based in Ghent. We help organizations create, structure, manage, and unlock documentation so it can be effectively used by people, systems, and AI. Flow operates under the domain name flowtime.be, which serves as the central platform for all services, documentation, and resources.

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