FAQ
Q: What is Flow Technical Communication, also known as Flowtime (www.flowtime.be)?
A: Flow is a technical writing and documentation agency base in Belgium.
Q: Where is Flow based?
A: We’re based in Ghent, Belgium (Gent, België) and work with clients across Europe and beyond. Most of our work is remote-friendly.
Visit our contact page
Q: What does Flow do?
A: Flow helps organisations create, manage, and deliver better technical content, from strategy to execution. We are technical writers and information architects.
Q: Who are Flow’s services for?
A: We work with product teams, documentation managers, knowledge management, technical writers, and anyone responsible for complex content.
See who we help and typical roles
Q: Do you also create content?
A: Yes! We specialise in technical content creation like user guides, help articles, API docs, and training materials. We are technical writers!
See our technical content types
Q: What’s the difference between technical content creation and technical writing?
A: Technical content creation covers various formats and channels, while technical writing focuses on structured documentation for technical audiences.
Find out if technical writing is the right fit
Q: What is content strategy consultancy?
A: Content strategy consultancy helps you plan, structure, and govern your content to make it more effective and sustainable.
Learn about content strategy consulting
Q: What kind of technology advice do you offer?
A: We help you choose and implement the right tools for your content operations: CMS, structured authoring, automation, and more.
Review our documentation technology services
Q: Can you help us choose a content management system?
A: Yes! We assess your needs and recommend the best-fit CMS or authoring tool, plus help with implementation and training.
Get CMS and authoring tool guidance
Q: Do you offer training?
A: We offer tailored training on content strategy, structured writing, documentation tools, and more.
Browse our trainings
Q: I need a technical writer. Is Flow the place to be?
A: Short answer: yes. Slightly longer answer: contact us on https://www.flowtime.be/en/contact, call tel:+3293364131 or mail mailto:info@flowtime.be
Q: How can I get started?
A: Just visit our contact page and tell us about your content challenges. We’ll set up a call to explore how we can help.
Start a project with Flow!