
Technical Content & Knowledge
Flow Academy

Every organisation relies on essential technical knowledge, whether you are an operator, a risk analyst, a policy advisor, a maintenance technician, or a software developer. Capturing, maintaining, and publishing that knowledge is a critical skill, and one that is rapidly evolving under the influence of AI.
Here you will find our training portfolio, ranging from hands-on to strategic.
If you do not immediately find what you are looking for, please get in touch. We are happy to tailor our courses to your specific needs, team size, software...
Training courses
All courses are available in Dutch and English.
You can attend a session at our Flow office, in-company, in a partner office, or online.
We can also put together a customized training course for your team.
Do you have a question? Feel free to send us an email.
Structured writing with or without AI
Learn how to create clear and effective technical documentation. In this bootcamp, you’ll explore practical methods, tools, visual communication and much more,all tailored to the needs of teams in businesses and organisations.
Writing
DITA XML, Technical Writing, Structured Writing
Software:
Any editor, MS Word
Technical writing bootcamp
Learn how to create clear, effective technical documentation. This bootcamp covers writing methods, tools, visuals and much more, with a focus on the needs of teams in businesses and organisations.
Strategy
DITA XML, Microsoft 365, SharePoint
Software:
Any editor, Any CCMS, Any DMS
DITA in a nutshell
Discover DITA XML as a flexible standard for reusing content across multiple channels. In this workshop, you’ll explore its core model, key components and impact on the technical documentation workflow.
Strategy
DITA XML
Software:
OxygenXML, Any CCMS
Writing DITA content with OxygenXML
Move to smarter, reusable documentation. Learn how to work with DITA XML in OxygenXML and build a solid foundation for creating, organising, and reusing content efficiently.
Technology, Writing
DITA XML
Software:
XML-editor
Writing DITA content with Adobe FrameMaker
Create structured documentation with DITA XML in Adobe FrameMaker. Learn how to write, manage, and publish DITA content using one of the most widely used tools for technical documentation.
Technology, Writing
DITA XML
Software:
FrameMaker, XML-editor
Writing DITA content
Learn the basics of DITA XML and how to write reusable content for different channels. This workshop provides a practical introduction to the DITA model and explores its impact on writing, translation, publishing and content management.
Strategy
DITA XML
Software:
OxygenXML, Other
Developing MiramoPDF templates
Design MiramoPDF templates for DITA and XML content. In this workshop, you’ll learn how to set up templates, apply styles and automate PDF publishing for consistent, on-brand output.
Technology
DITA XML
Software:
OxygenXML, MiramoPDF
Workshop Word templates
and document models
Create practical Word templates and document models for clear, well-structured documents. In this workshop, you’ll work with styles, metadata, content controls and SharePoint integration to support efficient and consistent writing.
Writing, Technology
Microsoft 365, SharePoint
Software:
MS Word, MS SharePoint
Healthy Docs, Happy AI
Prepare your SharePoint content for better search results, smarter workflows and a dedicated AI chatbot that works with your documents. In this workshop, you’ll explore structure, metadata, permissions and content governance to support sustainable knowledge management.
Technology, Strategy
SharePoint
Software:
MS SharePoint, MS Word
Coaching: M365 apps & Information Management
Lost in the ever-growing world of Microsoft 365? This coaching helps you understand which apps to use when, where to store and share information, and how to organise your documents more effectively. Together, we'll build a practical approach to information management that fits the way your team works.
Coaching
Microsoft 365, SharePoint
Software:
M365, MS SharePoint
Coaching: Writing DITA content
Personalised coaching for teams already working with DITA. Get practical support, feedback, and expert advice to improve your content, reuse strategy, and publishing processes.
Coaching
DITA XML
Software:
OxygenXML, FrameMaker, XML-editor
Coaching: Structured Writing
Personalised coaching for teams that want to strengthen their structured writing practices. Get expert feedback and practical advice to make your content more consistent, clearer, and easier to reuse.
Coaching
Technical Writing
Software:
Any editor